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FEATURE ARTICLE

MEASURING EXPERIENCES

How to Measure Experiences?
When you start having a goal and you start measuring that goal, you can start seeing improvements over time. And that's the beauty of UX metrics.

Why design with data?

Data is the bridge between subjectivity and objectivity in design and it is easier to define success in design by measuring it.
  • What is Design Debt?
    What it is and how can you overcome it.
    Go to article
  • Why Measuring Experiences?
    Measuring the user experience is seeing whether design efforts actually make a quantifiable difference over time.
    Go to Article
  • How to Measure Experiences?
    Measure and manage design performance with the same rigor as revenues and cost!
    Go to Article
  • What are the right UX metrics for my product?
    There are so many UX metrics in the field. What should I choose? The first step to choosing the right UX metrics is understanding your organization's objectives for your digital solution.
    Go to Article
  • Self-reported UX Metrics Index
    List and definition of UX methods to measure experiences
    Go to Article
Why Data-driven Decision?

To establish robust measurement practices that will help you measure your user experience quality to drive improvement actions. A data-decision approach will fuel your user experience transformation. Every business needs metrics to be successful and to monitor the impact of changes over time.

1. Tracking UX metrics and KPIs
2. Journey planning and insights
3. Monitoring the impact of changes over time
Why use Data to Shape Experiences?

Decision-making driven by the right amount of user data and experimentation leads to a greater chance of choosing the right option and making it successful.

  1. Increased efficiency in providing consistency to the user experience across all omnichannel experiences.
  2. To improve data collection for a more personalized user experience.
  3. UX data analysis helps understand user needs and motivations to improve client relationships over time.
    UX Calculators
    UX metrics can be a powerful tool. But user experience metrics can easily become overwhelming by complicated formulas and advanced statistical methods. I hope to demystify much of the research with my calculators and focus on the practical application of UX metrics.
    Design Debt Calculator
    Design Debt + UX Audit Calculator
    The Excel Design Debt + UX Audit calculator provides everything you need to run your internal UX debt and audit assessment.
    149
    €
    System Usability Scale Calculator
    System Usability Scale (SUS)
    SUS is a popular measure for Perceived Usability and Learnability.
    More products
    The rising need to deliver personalized, relevant, and consistent experiences across every touchpoint, and end-to-end journey and channel has urged organizations to leverage UX measurements to map and quantify UX efficiently. Organizations need to start prioritizing user data and focusing on making data-driven decisions to achieve the highest level of performance across all aspects of user interactions and define a growth strategy. It is time to build and adapt to the data-driven journeys to gain a unified view of the user to understand their current behavior patterns that will drive future actions and help them develop compelling marketing and sales activities.
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